FAQs

• To place an order, you'll first need to create an account on the Decorget website. If you already have one, simply log in.
• Browse through our categories or use the search bar to find the items you wish to purchase.
• Select the product(s) and choose any applicable options (such as size, color, etc.).
• Add the items to your shopping cart, and when you're ready, click on the cart icon to proceed to checkout.
• Enter your shipping and payment details to complete the order.
• Once your order is placed, you'll receive a confirmation email with the order details.

• We offer international shipping to select countries, with shipping fees varying depending on the destination. Some countries and regions qualify for free shipping. You can view the available shipping options and fees during checkout. If your location is not covered by our shipping, you'll be notified during the checkout process. In this case, please contact our customer service team for further assistance. Typically, shipping takes between 3-12 business days.

• We start processing orders immediately after they are placed. If you need to make any changes or cancel your order, please contact us as soon as possible. While we can't guarantee changes or cancellations once processing has started, we will make every effort to accommodate your request.

• Processing Time: Orders are usually processed within 1-3 business days.
• Shipping Time: Delivery times vary by location, with domestic orders typically taking between 3-12 business days.
  Once your order has shipped, you'll receive a tracking number to monitor its progress.

• Order Number: [Typically formatted as Order # xxxxxxxxxxx]
  Once your order is successfully placed on our website, you will receive an order number. This number helps us identify the specific items and details associated with your order.

A tracking number is a unique code assigned to your package once it is shipped, allowing you to monitor its location and delivery status during transit.

• Shipment Number: [Typically formatted as Shipment # xxxxxxxxxxx]
  The shipment number is used to verify the name and quantity of items shipped on our website.
• Invoice Number: [Typically formatted as Invoice # xxxxxxxxxxx]
  An invoice number is a unique code assigned to a specific invoice, detailing the cost of the goods or services provided. It serves as a bill for that transaction.