Dealinfos offers worldwide shipping, but international orders are subject to customs regulations and import duties, which vary by country.
1.Customs, Duties, and Taxes
Customs Fees: Import duties, taxes, and handling fees may apply when your package arrives in your country. These fees are your responsibility.
VAT/GST: Some countries impose Value Added Tax (VAT) or Goods and Services Tax (GST) on imported goods. These fees are paid directly to your country’s customs department and are separate from shipping costs.
2. Order Delays Due to Customs
Delays: Customs clearance may cause delivery delays. While we aim to ship on time, customs processing times are beyond our control.
Documentation: We provide all necessary documentation, but customs may require additional details directly from the recipient.
3. Customer Responsibilities
Know Your Import Policies: Before ordering, familiarize yourself with your country’s import regulations and possible fees. Contact your local customs office for more information.
Accurate Information: Ensure your shipping details are complete and correct to avoid delays or returns.
Customs Fee Payment: Customs fees must be paid by you upon delivery. These fees are collected by the courier or customs office.
4. Refusal of Packages
Return Shipping Fees: If you refuse the package due to customs fees or other reasons, you’ll be responsible for return shipping costs. Any customs fees or handling charges may be deducted from your refund.
Non-Refundable Fees: Original shipping charges and customs fees are non-refundable. Only the value of the item(s) will be refunded once the returned shipment is received in good condition.
5. Contact Information
For questions or assistance with international orders, please contact us at:
Email: [email protected]
We appreciate your understanding as we work together to ensure a smooth shopping experience.
Thank you for choosing Dealinfos for your global home décor needs.